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Privacy Policy

  • Effective Date: 29/8/2025

At KB Transport Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services or visiting our website.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as name, phone number, email, and address.
  • Health-related information necessary for scheduling and providing non-emergency medical transportation services.
  • Payment details for billing and service transactions.
  • Website usage data such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

  • Schedule and provide safe and reliable transportation services.
  • Communicate with you about appointments, service updates, and inquiries.
  • Process payments securely.
  • Improve our website and customer service experience.
  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or trade your personal information. We may share limited information with:

  • Drivers and staff responsible for providing your transportation.
  • Third-party service providers (e.g., payment processors) who assist in operations.
  • Legal authorities if required by law.

4. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, disclosure, or misuse. However, please note that no method of data transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your personal information where legally permitted.
  • Opt out of receiving non-essential communications.

6. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some website features may not function properly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

KB Transport Service
Email: Info@kbtransportservice.com